Agreement

Data we collect

How we use your data

We only collect data that is important in performing functions that improve our app and our service. Here are the functions wherein your data is used:

• Licensing
  
• Customer support
• Service & marketing communication
• Product improvements

Third parties who process your data

We have employed the services of third party apps to help us perform certain functions:

• Stripe, Paypal, and Recurly for processing payments
  
• Intercom and Drip for customer support and communications
• Digital Ocean for cloud infrastructure
• Google for analytics and cloud infrastructure
• Amazon Web Services for cloud infrastructure
• SurveyMonkey for customer feedback

Use of your cookies

We issue cookies to help us improve user experience. You have the freedom to opt out of cookies through your browser options but it may also restrict your use of our site. Our site, for example, uses cookies for the login process so that you don’t have to repeatedly sign in with your Google or Microsoft account.

When is data collected

Your data is collected to help us conduct our service better. Your data is collected during the following:

• Browsing website
  
• Logging into the app or dashboard
• When surveys are answered
• Contacting our support email

User rights

Remember that as a user, you can exercise the following rights:

• See data collected on you
  
• Delete data collected on you
• Rectify data we have on you
• Opt-out of marketing communications

Email support@insynchq.com to exercise any of these rights or for any other concerns.